Last updated: October 11, 2026
Privacy Policy
This policy explains how WA Coders handles the personal data of people who visit wacoders.com or contact us, in accordance with the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018) and, where applicable, the EU General Data Protection Regulation (GDPR).
01Who is responsible for your data
WA Coders is responsible for the processing of personal data collected on this website.
Miami office: 601 Brickell Key Drive, Miami, FL 33131, USA.
São Paulo office: Av. Chucri Zaidan, 1550, São Paulo, Brazil.
For any privacy matter, write to contact@wacoders.com.
02What data we collect
- Data you provide in forms: name, email, subject and message. In the proposal request forms on the SAP/CRM and Dynamics/CRM pages, also company, job title, phone number, whether you already use SAP Business One or Dynamics 365, and your topic of interest.
- Technical data sent with the form: the site language and the page it was sent from.
- Browsing data, collected only if you accept analytics cookies: IP address, device type, browser, pages visited, time on page, clicks, scrolling and traffic source.
- Preferences stored in your browser: your chosen language and your cookie decision.
- The WhatsApp button is shown only to visitors in Brazil. To decide this, we read the time zone set on your device directly in the browser; this information is not sent or stored. When you click the button, you are taken to the app and the conversation follows WhatsApp’s own privacy policy.
03Why we use the data and on what legal basis
| Purpose | Legal basis |
|---|---|
| Replying to messages and proposal requests and conducting negotiations | Pre-contractual steps and legitimate interest (LGPD, art. 7, V and IX; GDPR, art. 6(1)(b) and (f)) |
| Understanding how the site is used and improving it (Google Analytics and Hotjar) | Consent (LGPD, art. 7, I; GDPR, art. 6(1)(a)) |
| Site security and prevention of abuse and spam | Legitimate interest |
| Complying with legal and regulatory obligations | Legal obligation |
06International transfers
The providers above may process data outside Brazil, including in the United States and the European Union. In these cases we seek to ensure an adequate level of protection through standard contractual clauses, adequacy decisions or other mechanisms provided by the LGPD and the GDPR, as applicable.
07How long we keep data
Messages and proposal requests: for as long as needed to handle your request, follow up on the business relationship and comply with legal obligations. After that, data is deleted or anonymized.
Analytics data: for the retention period configured in each tool.
08Your rights
You may, at any time, request:
- confirmation that we process your data, and access to it;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary data or data processed in non-compliance;
- data portability;
- deletion of data processed on the basis of your consent;
- information about who we share your data with;
- withdrawal of consent, without affecting processing already carried out;
- objection to processing and, in the European Union, restriction of processing.
To exercise these rights, write to contact@wacoders.com. We respond within the legal deadlines. You may also lodge a complaint with the Brazilian National Data Protection Authority (ANPD) or with the data protection authority of your country in the European Union.
09Security
We adopt technical and organizational measures to protect data, such as encrypted connections (HTTPS) and restricted access to the messages we receive. No system is completely immune to incidents and, if one occurs that may affect you, we will notify you as required by law.
10Minors
The site is not directed at people under 18 and we do not knowingly collect data from minors.
11Changes to this policy
We may update this policy. The date of the last update appears at the top of this page.
12Contact us
Questions about this policy or about your data: contact@wacoders.com.